Remote Mentoring

Individual remote support by professionals

PRUFTECHNIK Remote Mentoring

You have questions, we have answers!

  • Diagnostic consulting
  • Answers to support enquiries
  • Support with installations and software updates
  • Support with measurement systems
  • Transparent costs on hourly basis.
Need help? Ask PRUFTECHNIK

Need help?

Our support team is pleased
to assist you.

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Start a Remote Mentoring session here!
Start a Remote Mentoring session here!

Our ISO certified specialists promise you short response times and concrete solutions to your enquiries about diagnosis or installation and
configuration of PRUFTECHNIK measurement systems. The remote mentoring sessions can be arranged spontaneously and are implemented online on the WebEx remote platform. Our support specialists are certified in accordance with ISO 18436-2 (CAT I, II and III). This means that they are acknowledged worldwide for machine condition analysis and diagnosis.

How to start a remote mentoring session?

  • Request a service number via phone (+49 89 99616-410) or via Email.
  • Click on the button to the right to enter the start page.
  • Select Handheld device support or Online System support.
  • Enter your service number and the required customer data.
  • Click on the Submit button and go.